All items over 10kg are delivered fully assembled on a pallet (£50) or oversized pallet (£100). The courier company we use is Boons (01733 202347) or UK Mail (08451 552 552).
The pallet company Boons will only deliver to the nearest accessible point, so for insurance purposes the driver cannot enter your property. However if this is necessary, we can offer you an installation service for an additional cost. (see Servicing and Installations page.
On delivery you will have 15 minutes to assess your item for any damages that may have occurred during transit. We cannot be held accountable for these damages, but if you do find any please note them when you come to sign. If you don't wish to pay the delivery charge you are welcome to collect.
Items up to 10kg are generally dispatched via UK Mail from our office within 1-2 working days and delivered next day.
For larger items a 10 day period should be allowed prior to delivery as items must be prepped before they’re sent out. We require this to make sure items are in satisfactory condition. Items delivered by Boons take anywhere between 3 – 5 days after dispatch.
You will receive an email to confirm when your item has been sent. We send most of our products out via Boons. XDP or Royal Mail.
Yes, depending on where we can’t give you a generic price so please contact us for delivery prices to Europe with your full postal code. We also ask if you can include your number for delivery. For further details, see the International Delivery page.
If you tell us which items you’d like to view, we’ll happily prepare them prior to your visit. Our showroom is open 8am – 6pm Monday – Friday, as well as Saturday’s if required.