Welcome

It Takes Time To Get Some Things Right

We’ve been servicing, refurbishing, and maintaining gym equipment for more than a decade. We’ve learned a lot of lessons along the way. We’ve worked incredibly hard to continually improve the way we do things, constantly reviewing our systems and procedures, finding ways to do things better. To get things right.

Gym Equipment Refurbishment

Refurbishment Process

Our machines don’t just get a quick surface clean and polish. We have developed some of the best quality control checks in the industry.

Every machine is assigned to one of 15 trained refurbishment Engineers. Following a 25 point refurbishment check sheet our Engineer will strip the machine down to its frame, every bearing, cam, pulley and motor is checked, replaced or repaired where necessary. Frames are cleaned, and typically re-sprayed using specialist rust proofing spray, and finishing lacquer in our purpose built spray booth. We check the software and ensure correct calibration. We know it doesn’t pay to cut corners.

Finally every piece of refurbished fitness equipment is passed to our QC Supervisor. The check sheet is reviewed and the machine is spot checked to make sure nothing is missed. It is then tested to ensure every button, programme, and function is working as it should.  Our treadmills for example are tested for 20 minutes before being sent out – we even run on the machine for 5 minutes to make sure it’s ready for use.

It’s this level of detail that sets us apart from most others, and ensures that our customers get what they expect.

Gym Equipment Servicing

Authorised Service Team - Trained By The Manufacturers!

Our Gym Equipment Servicing Team are trained directly by many of the UKs leading gym equipment manufacturers.

We are also the preferred gym equipment servicing company for many of the UK’s leading health club chains, Local Authorities, Trusts and emergency services such as Cambridgeshire Police.

Our call out time for commercial customers is typically less than 48 hours, and our telephone diagnosis service ensures a first time fix rate that is higher than the industry standard.

If you want your machines and equipment to last as long as possible without requiring another repair/service then it is important to ensure that you take care in choosing a company trained and experienced with gym equipment servicing. Our gym equipment service team are unparalleled and unmatched. We go to great pains to ensure that your most used machines, like treadmills and steppers, are in full working order as quickly as possible whilst still taking great care. The last thing you want is something to go faulty right when a rush comes in, and we know this. All of your fitness equipment servicing needs will be met; you can rest assured of that.

We repair gym equipment that’s been through the ringer all the time, so we know what your job requires, even if you don’t. Gym equipment servicing and repair needs to be fast, reliable, and resilient - We deliver all of that for you. If you have any gym equipment that requires servicing or repair then please get in touch.

25 Point Checklist
  • 1 - Take off hood. Vacuum all dust. Blow out
  • 2 - Check hood for Crack/damage. Repair/replace if necessary
  • 3 - Track Belt
  • 4 - Clean and Steam
  • 5 - Remove end caps, replace if necessary
  • 6 - Remove side panels and clean underneath
  • 7 - Check decking, flip or replace as necessary
  • 8 - Check mains lead for damage, replace if needed
  • 9 - Check front wheels are complete and working
  • 10 - Check two rear feet are intact
  • 11 - Make sure the feet are balanced and level
  • 12 - Blow out fly wheel
  • 13 - Check console arms and frame for damage
  • 14 - Smooth down any rough edges & rust, spray in needed
  • 15 - Check Heart Rate function, fix is necessary
  • 16 - Secure Heart Rate sensors
  • 17 - Check all console overlay buttons are responding
  • 18 - Check all stop buttons
  • 19 - Give all areas of the machine an industrial clean
  • 20 - Check all lighting figures and screens
  • 21 - Replace rusted bolts/screws
  • 22 - Ensure all bolts are tight and secure
  • 23 - Give the machine a full 5 minute run, testing all features
  • 24 - Turn the machine on and off 3 times to ensure no power failure
  • 25 - Test battery - Charge if necessary
Testimonials

"We were extremely impressed by the precision and care taken to install the Queenax rig. It was built-up systematically in a tight space. We are delighted with it – and am very grateful to you for working through the challenges that such a tight space presented"

David Johns - Partnership Manager for Active Nation


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